LM
Lebogang M

1 reviews | Active since Jun 2022

13 Sept 2022, 19:36

Delivery for Vodacom Fibre by Ram couriers

I've been for my delivery, it's well over 2 weeks, the delivery guy who called me was rude and he did not want to schedule my delivery for 4 o'clock since that is an ideal time for me to get home, since then Ram couriers haven't been in touch with me instead I have to call them and beg for a delivery, even when I call they send me from pillar to post, in actual fact am going to cancel my contract with Vodacom Fibre, I can not be waiting for this long for something that could have been delivered a long time ago.. Am angry and disgusted by level of service from Ram couriers

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply14 Sept 2022, 10:36
Official
Good day Lebogang. 

Thank you for contacting RAM HAND-TO-HAND Couriers.

We sincerely apologize for the experience you've had with the delivery attempt of your parcel and personnel. I have tracked the parcel and tracking reflects that parcel is currently in our department following a change of address request. 

Please confirm your delivery details; complete address and contact number.