TS
Thulaganyo S

1 reviews | Active since Jul 2023

10 Dec 2024, 06:03

Delivery Delay !!

Your service is very pooor you’ve been having my order at your disposal for over 12 days my order is not even moving . Ever since the 4th of December. I cannot get ahold of you on any of your provided contact details.

Your service is very poor Please do what your paid to do

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Dec 2024, 08:48
Official
Good day Thulaganyo 


 
I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
 
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.

We do humbly apologise for delay caused .

We will ensure you receive your parcel 

Thank you 
Ram Management 


TS
Thulaganyo S's update10 Dec 2024, 08:51
Reviewer Update
This is unacceptable, you should do better about your service . It is always like this , whenever my order is with you I know that there will always be a delay
TS
Thulaganyo S's update10 Dec 2024, 10:03
Reviewer Update
Please make sure that I get my order before the end of this week or send me your nearest depot region where I can collect my order and Refund me because that means you’ve failed to provide your services