DELIVERY DATES CHANGED

We ordered a machine from the coffee box via Wechat, and was surprised how fast we got a reply on a Public holiday. The next day, the delivery company Ram contacted us to say that the product will be delivered on Friday or Saturday. After phoning ram this morning (Friday) and The Coffee box and Caffeluxe to get all the details and tracking number (for us to know when we will need to be at home), we finally got through to the person in charge of the Coffee box orders. Only to hear, that whoever phoned us from Ram, we did not take any names, was not supposed to phone us and say delivery will happen Friday or Saturday. Delivery only will happen Tuesday the following week.<br> <br> This is really unacceptable as the package in question was promised earlier, we went on to tell everybody how great the service and easy and efficient it is. Only to get our bubble popped by weak communication between departments and contractors.