JM
Joseph M

1 reviews | Active since Jul 2021

20 Jul 2021, 12:52

Delivery

I ve been waiting for my order for the whole two weeks from vodacom, when i call ram they told me vodacom gave them wrong address then they transfer me vodacom so i did an update to correct my address, then on tuesday last week i received an sms that ther will be delay in delivering my parcel, then on Wednesday last week i received another sms telling me that they have my parcel but due to the violence and protest action delivery dates may be impacted, thats the last i hear from them and on thursday this week i m going back to work, so i really don't know when will they deliver exactly

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Replies (5)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Jul 2021, 14:14
Official
Good day Joseph.

We have referred the delivery issue to the delivery hub. They should be able to contact you and advise of a delivery arrangement at the soonest possible time.

Please do accept our apologies for the delayed delivery of your parcel and the inconvenience caused in this regard.

Kind regards.
JM
Joseph M's update20 Jul 2021, 14:18
Reviewer Update
Ok i will wait for them to contact me
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Jul 2021, 14:50
Official
No problem.
JM
Joseph M's update20 Jul 2021, 15:12
Reviewer Update
I wish they can atleast deliver tomorrow while i m still home because thursday i will be at work
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Jul 2021, 15:38
Official
We have informed them of your availability of today and tomorrow.