RA
Rishaad A
1 reviews | Active since Jan 2019
05 Dec 2025, 05:18
Delayed Delivery-Empty Promises
I really surprised how this business has kept alive after its pathetic customer service. What is more concerning is that we as South Africans are still utilising the same business yet they provide such terrible service. And in the pass month it is the same problem delayed delivery with no positive response from the company. I have the same problem no delivery and empty promises. I don’t know what else to do, there is no supervisor/management who can assist you and make a decision. The call centre are programme to answer in a specific way so what do you do? Fellow South Africans find another courier company that values you as a client.
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Ram Hand To Hand Couriers's replyOfficial
05 Dec 2025, 10:16Dear Rishaad Abdul
We sincerely apologise for the delays you are currently experiencing with your delivery. As we are in our peak season, our parcel volumes have more than tripled, and our operations teams are working around the clock to manage the increased demand.
Despite these challenges, please rest assured that your parcel is in progress and will be delivered. At this moment, we are unfortunately unable to provide an exact delivery time, but our teams are prioritising all outstanding shipments and doing everything possible to speed up the process.
We truly appreciate your patience and understanding during this exceptionally busy period. Thank you for allowing RAM Hand-to-Hand Couriers to serve you.
Kind regards,
RAM Hand-to-Hand Couriers Customer Support
We sincerely apologise for the delays you are currently experiencing with your delivery. As we are in our peak season, our parcel volumes have more than tripled, and our operations teams are working around the clock to manage the increased demand.
Despite these challenges, please rest assured that your parcel is in progress and will be delivered. At this moment, we are unfortunately unable to provide an exact delivery time, but our teams are prioritising all outstanding shipments and doing everything possible to speed up the process.
We truly appreciate your patience and understanding during this exceptionally busy period. Thank you for allowing RAM Hand-to-Hand Couriers to serve you.
Kind regards,
RAM Hand-to-Hand Couriers Customer Support
Best regards,
Ram Hand To Hand Couriers's reply05 Dec 2025, 10:16
Official
Dear Rishaad Abdul
We sincerely apologise for the delays you are currently experiencing with your delivery. As we are in our peak season, our parcel volumes have more than tripled, and our operations teams are working around the clock to manage the increased demand.
Despite these challenges, please rest assured that your parcel is in progress and will be delivered. At this moment, we are unfortunately unable to provide an exact delivery time, but our teams are prioritising all outstanding shipments and doing everything possible to speed up the process.
We truly appreciate your patience and understanding during this exceptionally busy period. Thank you for allowing RAM Hand-to-Hand Couriers to serve you.
Kind regards,
RAM Hand-to-Hand Couriers Customer Support
We sincerely apologise for the delays you are currently experiencing with your delivery. As we are in our peak season, our parcel volumes have more than tripled, and our operations teams are working around the clock to manage the increased demand.
Despite these challenges, please rest assured that your parcel is in progress and will be delivered. At this moment, we are unfortunately unable to provide an exact delivery time, but our teams are prioritising all outstanding shipments and doing everything possible to speed up the process.
We truly appreciate your patience and understanding during this exceptionally busy period. Thank you for allowing RAM Hand-to-Hand Couriers to serve you.
Kind regards,
RAM Hand-to-Hand Couriers Customer Support
Best regards,