Delayed Delivery
They never get my address correct, even though i put it in myself. When trying to fix it with the pin drop on there site, it picks up my address but at a location that is about an hour away from where I actually am. This happend with two different companies that needed to deliver for me, so you can't tell me that it is the sender that gets it wrong. When my parcels come from Buffalo Freight I never have this issue. This is very irratating as it delays my delivery.
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Ram Hand To Hand Couriers's replyOfficial
22 Jul 2025, 15:50Dear Yolande,
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Remember the address we get is from your service provider , even if you can capture it correctly if Bash gets it wrong that's how it will pick up on our side
we have amended it after authorization we will dispatch parcel again
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Remember the address we get is from your service provider , even if you can capture it correctly if Bash gets it wrong that's how it will pick up on our side
we have amended it after authorization we will dispatch parcel again
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply22 Jul 2025, 15:50
Official
Dear Yolande,
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Remember the address we get is from your service provider , even if you can capture it correctly if Bash gets it wrong that's how it will pick up on our side
we have amended it after authorization we will dispatch parcel again
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Remember the address we get is from your service provider , even if you can capture it correctly if Bash gets it wrong that's how it will pick up on our side
we have amended it after authorization we will dispatch parcel again
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.