MN
Mupenyu N
1 reviews | Active since Dec 2024
11 Dec 2025, 20:24
Delay of delivery
I was supposed to get my parcel on monday then the was a strike where i stay and they failed to deliver. On Tuesday I requested that my parcel should het delivered yesterday. Nothing happened yesterday waited today also nothing happened . Worst part when i tracked the parcel it says that it’s been prepared for delivery. This week will also end without getting my package. Honestly i am ****ed with Ram
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Ram Hand To Hand Couriers's replyOfficial
12 Dec 2025, 09:22Dear Mupenyu
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery we will ensure to deliver today .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery we will ensure to deliver today .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Ram Hand To Hand Couriers's reply12 Dec 2025, 09:22
Official
Dear Mupenyu
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery we will ensure to deliver today .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery we will ensure to deliver today .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,