Delay in courier delivery with no update

I took a day off from leaving the house to find wifi else where until my package arrives, only to be told at 2:20 that my delivery has been cancelled as the package was handed to the incorrect driver who does not do my area. I urgently need that modem to do my work and now I have another day that I need to be without wifi and forced to stay home until the courier arrives. I even offered to drive to the area the driver is in, and they said they cannot do that. Please urgently arrange for this package tomorrow morning as I arranged again as it's really urgent please and is affecting my work load and causing client complaints.