JM
Justice M
1 reviews | Active since Jun 2022
03 Jun 2022, 14:20
Delay
My parcel is been in Rustenburg since 1 June 2022 and I am 50kms away i don't know the reason of the delay
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Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
03 Jun 2022, 15:17Good afternoon Justice.
We understand the inconvenience caused thereof and would like to sincerely apologize for the delay in delivery of your consignment.
As per our tracking the parcel was supposed to be sent out for delivery from yesterday but our operations team failed to do so.
I have escalated the matter to management at our Hub in Rustenburg and we are currently working on resolving this matter as soon as possible. I have requested confirmation of a delivery date and asked that you be contacted to confirm.
I will revert with feedback once received
Thank you.
We understand the inconvenience caused thereof and would like to sincerely apologize for the delay in delivery of your consignment.
As per our tracking the parcel was supposed to be sent out for delivery from yesterday but our operations team failed to do so.
I have escalated the matter to management at our Hub in Rustenburg and we are currently working on resolving this matter as soon as possible. I have requested confirmation of a delivery date and asked that you be contacted to confirm.
I will revert with feedback once received
Thank you.
Ram Hand To Hand Couriers's reply03 Jun 2022, 15:17
Official
Good afternoon Justice.
We understand the inconvenience caused thereof and would like to sincerely apologize for the delay in delivery of your consignment.
As per our tracking the parcel was supposed to be sent out for delivery from yesterday but our operations team failed to do so.
I have escalated the matter to management at our Hub in Rustenburg and we are currently working on resolving this matter as soon as possible. I have requested confirmation of a delivery date and asked that you be contacted to confirm.
I will revert with feedback once received
Thank you.
We understand the inconvenience caused thereof and would like to sincerely apologize for the delay in delivery of your consignment.
As per our tracking the parcel was supposed to be sent out for delivery from yesterday but our operations team failed to do so.
I have escalated the matter to management at our Hub in Rustenburg and we are currently working on resolving this matter as soon as possible. I have requested confirmation of a delivery date and asked that you be contacted to confirm.
I will revert with feedback once received
Thank you.
JM
Justice M's updateReviewer Update
07 Jun 2022, 07:24Your service is very poor guys your consultant told me that I stay in rural area so she doesn't know when my parcel will be delivered "it be Tuesday" but according to the Fabian store it was supposed to be delivered on the 6th latest
JM
Justice M's update07 Jun 2022, 07:24
Reviewer Update
Your service is very poor guys your consultant told me that I stay in rural area so she doesn't know when my parcel will be delivered "it be Tuesday" but according to the Fabian store it was supposed to be delivered on the 6th latest