MM
Moses M
1 reviews | Active since Nov 2023
16 Nov 2023, 12:13
Customer service
Had a terrible experience with their driver who was very rude to me and hung up the phone on my ear while I was trying to talk to him. The next day I called their office, their contact centre agent made empty promises just to get me off the phone, after he said their courier department will call me in few minutes, it's been hours since. I'm so disgusted by how unprofessionally they handled my query.
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Ram Hand To Hand Couriers's replyOfficial
17 Nov 2023, 07:36Good day Moses,
Thank you for reaching out to Ram Hand to Hand couriers, I would humbly like to apologize for the delay and inconvenience caused with regards to the order of your parcel, we will look into the below and the manner the couriers communicated with you to ensure that we fix it today and deliver successfully.
Thank you for reaching out to Ram Hand to Hand couriers, I would humbly like to apologize for the delay and inconvenience caused with regards to the order of your parcel, we will look into the below and the manner the couriers communicated with you to ensure that we fix it today and deliver successfully.
Ram Hand To Hand Couriers's reply17 Nov 2023, 07:36
Official
Good day Moses,
Thank you for reaching out to Ram Hand to Hand couriers, I would humbly like to apologize for the delay and inconvenience caused with regards to the order of your parcel, we will look into the below and the manner the couriers communicated with you to ensure that we fix it today and deliver successfully.
Thank you for reaching out to Ram Hand to Hand couriers, I would humbly like to apologize for the delay and inconvenience caused with regards to the order of your parcel, we will look into the below and the manner the couriers communicated with you to ensure that we fix it today and deliver successfully.