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Siphamandla N

1 reviews | Active since Nov 2014

02 Mar 2018, 17:18

Customer Service

Got an SMS that my FNB order was out on delivery and should be delivered by 17:00. Called RAM after 17:00 to follow up on the delivery and agent kept dropping call after I provided the reference number. Called was dopped at 17:14

The agent dropped the phone twice after asking for the reference number.

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Replies (2)
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Siphamandla N's update02 Mar 2018, 17:36
Reviewer Update
UNSUCCESSFULL DELIVERY IN Cape Town - Unavailable Business - Contact Not Available. " I was never contacted"
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply05 Mar 2018, 07:25
Official

Good day,

Thank you for your post.

We do apologies for all inconveniences caused. This will be investigated and we will contact you directly for all delivery details

Thank you

Warm regards

Ram team