vV
vincentmsh V

1 reviews | Active since Jun 2016

19 Mar 2021, 12:42

Courier Company Withholding my bank card

This *********** company has been with holding my transactional bank card since February 2021. I have been in contact with them and they still dont want to give me my card. I dont know why they dont want to give me my card.

I spoke to one of their *********** agents who told me i need to wait till next week to get my card why should i wait any longer whilst i have given them over a month and a half to deliver my card???

Brad Geet Head of corporate services. this guy is just as useless as Lenatha Paul his Agent.

i now need to put my things on hold because these two individuals dont want my card to be delivered.

they keep saying they sent me text messages and i have not recieved anything from them.

IF YOU WANT TO WAIT FOREVER TO RECIEVE YOUR ORDERS/PARCELS CONTINUE USING THEM. DONT SAY I DIDNT WARN YOU.

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply19 Mar 2021, 13:05
Official
Hello Vee.

We do apologise that you feel this way about our service.

We have tried to track the parcel on the system and it does not yield any results.

Should the tracking number provided by you be correct, complete and valid, please contact the sender and find out from as to when they will hand over the parcel to Ram Hand-To-Hand Couriers so that we can be able to deliver it at the soonest possible time. When there is no tracking on our system, it means that the parcel is not yet with us.

As soon as your parcel is given to us, we will be happy to deliver the parcel to you in time.

Again, please accept our apologies - on behalf of the sender - for any delays that you have experienced.

Kind regards.
vV
vincentmsh V's update19 Mar 2021, 15:49
Reviewer Update
Finally after posting this my query was finally resolved,
Lesson learned unless you make a noise and fight for your rights no one will ever take you serious.

thank you for resolving my query