JN
Jade N

1 reviews | Active since Apr 2024

27 Mar 2025, 15:22

Consistently Poor service from Ram Couriers

If there was 0, I would select that.

Good day

I have been waiting the entire day for my delivery and now received a message saying delivery was unsuccessful. Do your drivers not go to the address if the customer missed a call or bad connection? Poor, poor service, time and again Ram. The access code has also been sent to security since this morning.

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply28 Mar 2025, 09:06
Official
Dear Jade 


 
 
 We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed. 
 Please accept our sincere apologies for the inconvenience and frustration this may have caused.

Please provide your waybill number for further assistance

Thank you 

Ram Team