CO
Clifford O

1 reviews | Active since Sept 2018

27 Nov 2018, 09:00

Collection still not done after 6 weeks

I have been trying to return a package to Vodacom for over 6 weeks. In this time I have made many many phonecalls to both Vodacom and directly to Ram to arrange for collection. Each time I am promised that the collection will be done on the same day with no further response. In the meantime, I continue to billed by Vodacom for a package I don't want and can't seem to return.

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Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply27 Nov 2018, 10:11
Official
  Good day, Thank you for your post. We do apologize for all inconveniences caused. This will be investigated and we will contact you directly for all delivery details Thank you Warm regards Ram team 
CO
Clifford O's update28 Nov 2018, 08:56
Reviewer Update
Still waiting for a response.