Chalange for Ram couriers to recify Absolute mishandling of parcel!

I am very unhappy with the service received from RAM Couriers.

I ship hundreds of parcels per year using RAM, yet when something goes wrong there is no clearly listed complaints email address or customer service contact, making it very difficult to resolve issues.

My parcel arrived damaged, even though it was exceptionally well packed. The recipient confirmed that the packaging was intact and secure and stated that the damage likely occurred due to rough handling during transit.

Customer response received:

“I can see it was packed perfectly though, I believe it may have been the courier throwing the package around.”

As a result of RAM’s mishandling, I have suffered a loss of income. This shows a lack of respect for customers and their goods. I expect better care, accountability, and communication from a courier company of this size.