AS
Andre S

1 reviews | Active since Jan 2011

15 Feb 2024, 11:38

CANT GET ANY INFO ON COLLECTION

Arranged a collection, still nothing - call center keeps on cutting my line while busy talking to them or while on hold.

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply15 Feb 2024, 11:54
Official
Good day Andre,

Thank you for reaching out to Ram Hand to Hand Couriers.  We are really sorry about the delay of you collection we can assure you that it is still within our SLA and it will be in its destination as arranged by Tuesday.  We have sent the couriers to make collection today.  
AS
Andre S's update16 Feb 2024, 11:06
Reviewer Update
WHAT DISSAPOINTING SERVICE!!!! OUR FIRST AND LAST TIME USING RAM, PARCELL STILL NOT COLLECTED 3 DAYS AFTER REQUEST. WE WILL BE USING COURIER GUY AS PER NORMAL.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply21 Feb 2024, 07:27
Official
Good day,

Ticket has been closed off and resolved.