SM
Sithandwa M

1 reviews | Active since Jun 2017

03 Jun 2017, 19:28

can RAM deliever or not

<p>i upgraded my phone contract with Vodacom in January, of which Ram fail to deliver my phone on their system they indicated that i did not answer my phone, which is not true in fact i called them to arrange the next delievery which never happened, this was in January, they just send the phone back and the contract had to be cancelled. Now again i am trying to upgrade my phone contract and RAM is failing to deliver parcel number K ********** . Why is a courie company incapable of delievering. please note i have a contract with Vodacom not with RAM, so if Ram wants to share thier story let them share it with Vodacom. i want my phone from Vodacom and i have raised this matter with them.</p>

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply05 Jun 2017, 07:48
Official

Good Day,

Thank you for bringing this to our Attention,

I would like to inform you that our RAM vehicle has been Hi-jacked and Vodacom has been informed of this. Due to this we unfortunately can not make a delivery as the parcel was ******.

I do apologize for this happening and do understand your frustration in not receiving this parcel due to this.

Regards

Aldo Liebenberg