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Slindile M

1 reviews | Active since Jun 2013

07 Oct 2020, 09:02

Boxes collected on the 28 September still not fully delivered. You delivered 1 instead of 2 boxes. Where is my second box??????

You collected 2 boxes and only delivered 1 box , where is my second box ? I'm running a business , your poor customer service is affecting me . Do you really treat all your customers like this? Mandy Simons is aware of the second box missing but you continued and sent 1 box. She ignoring my emails . RUDE!!!!!!Why do i have to complain before you do the right thing??????

Boxes collected on the 28 still not delivered , you are operating like government Post Office

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply07 Oct 2020, 11:49
Official
Good day.

The matter has been brought to our attention already.

Please note that the branch's risk department is looking into the matter so that your parcel can be recovered and be delivered to you as promised. They will revert back you at the soonest.

We do apologise for the inconvenience caused thereof.

Regards.
SM
Slindile M's update07 Oct 2020, 12:07
Reviewer Update
Its's easy and nice for you to just say this has been brought to your attention because you are receiving your fat salary every month. Do you understand how much money i have lost due to your poor customer service and incompetence. You don't take customers seriously. I need my stock delivered . My business has lost money because of you
SM
Slindile M's update08 Oct 2020, 12:50
Reviewer Update
RAM , You said you will be provide feedback by 12:00 today . its 12:50 now , where is the feedback. my business lost money , i want my stock .