NL
Naomi L

1 reviews | Active since Aug 2018

15 Aug 2018, 13:19

Be informed you will loose customers due to poor service from RAM

Worst service ever!!! We were informed that they will be in touch to confirm the address and let you know when to expect delivery. Never confirmed the address then sent a message in the morning (with no contact details for them) that they will be delivering that day. So if you are out of office in a seminar or meeting you cant contact them to ask that the address or a third party can receive. After a lengthy fight with them they phoned and said that there is contact detail on the sms’s which there is not! Even if tou phone the number the sms is sent from. So poor, unhelpfull, arrogant service! If you sign them to deliver your company’s packages you will have many complaints and you will loose customers! They suc****!!!

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply15 Aug 2018, 14:35
Official

Good day,

Thank you for your post.

We do apologies for all inconveniences caused. This will be investigated and we will contact you directly

Thank you

Warm regards

Ram team