1 reviews | Active since Apr 2016

22 Jan 2025, 13:48

Bad Services from Vusi RAM Driver

I want to express how badly your driver Vusi has treated me. I was waiting for delivery from CellC, and when he called I advised I was not home since I work in a different province and did mention that to the Sales agent who advised the documents that I have to give the 3rd for delivery (which was not the 1st time ) Vusi just told me that RAM and CellC are not the same company, and he will not leave the parcel, I tried explaining what I was advised by the agent and the fact that it was not the first time CellC sent me a parcel. He rudely told me to contact CellC . I called RAM and was advised that he ****. He said he was not able to get ahold of me. After calling RAM I called him to explain that he actually could leave my parcel with 3rd party, and he said he would not leave my parcel.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply23 Jan 2025, 10:32
Official
Good day BUYISWA 

Thank you for contacting us 

Unfortunately the driver is not allowed to leave parcel with 3rd party unless instructed by cell c . 

You will need to contact cell c to arrange 3rd party delivery 

We will definitely discipline the driver for the way he spoke to you 

We do humbly apologize 

Thank you

Ram Team