JM
Jonathan M

1 reviews | Active since Mar 2022

15 Jul 2022, 10:02

Bad service/communication

So disspapointed in this company. They didn't even follow up on my order with vodacom that is still lyiing there at Cape Town Warehouse.

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply15 Jul 2022, 11:22
Official
Good day Jonathan. 

Please accept our sincerest apologies for the delayed delivery of your parcel and inconvenience this has caused you.

I have tracked your parcel and see that it is currently in our queries department at our Hub in Cape Town. I have escalated the matter and requested delivery of your parcel. 

In the mean time, can I ask that you kindly provide me with your delivery details; address and contact details. 
JM
Jonathan M's update15 Jul 2022, 12:18
Reviewer Update
Ground floor, Tygerberg Hospital, Francie van Zijl drive, Parow, 7500. If you can deliver today I would really appreciate even if I have to pay the extra. My number is ***. Will you be able to deliver today or tommorow?