BAD SERVICE / RAM HAND TO HAND COURIERS / VODACOM

BAD SERVICE FROM RAM HAND TO HAND COURIERS , THEY MAKE A TIME AND AND DATE AND STILL DONT DELIVER ON TIME , I CALLED IN 10 TIMES TO FIND OUT THE STATUS OF THE DELIVERY AND THEY KEPT SAYING THEY WOULD BE THERE BY 5 PM OF WHICH i WOULD BE AT THE DESTINATION OR PLACE ( WHEN YOU TRY TO UPDATE TO A NEW DELIVER ADDDRESS WITH VODACOM AND RAM HAND TO HAND IT APPARENTLY TAKES 72 HOURS FOR THIS TO TAKE PLACE ) AT THAT TIME - THEY ARE TOTALLY USELESS AND HAVE ABSOLUTELY NO CONCEPT OF CUSTOMER SERVICE REALLY DONT KNOW HOW THEY ARE STILL IN BUSINESS WITH AN ATTITUDE OF TOTAL DISCONCERN FOR TE CUSTOMER AND THEIR REQUESTS ,