Bad Service RAM Courier Company

Not ecpecting a delivery for Tuesday the 7th I made no plans for someone to receive a parcel, I received 2 calls about my delivery for Tuesday, I informed both callers that nobody at home abd to please deliver on Wednesday. Wednesday I made sure someone was at home the whole day, but no delivery arrived. Thursday morning I see on the tracking that my parcel is out for delivery, so last minute plan I take off work to be at home to receive, no delivery on Thursday - How do you miss a delivery 2 days in a row if this is what your company do everyday?