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NONI N

1 reviews | Active since May 2020

12 Dec 2024, 13:55

BAD SERVICE - RAM

The worst courier company.

I have been tracking my parcel since December 02 2024. On the tracking status it reflects that its at the Hub in Isando since 09 December 2024. I have exhausted and tried every contact line but no one seems to answer the line. I have been waiting at home, with the anticipation that my parcel will get delivered. Poor service. I am disgusted.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply17 Dec 2024, 13:01
Official
Good day Noni,  I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.
 
 We do humbly apologies for delay caused .  The parcel will be delivered before end of the week. 
 
 Thank you 
 Ram Management