BAD SERVICE IF ANY AND EMPTY PROMISES!!!

WAITING FOR DAYS NOW FOR PARCEL. TRACKING FACILITY NOT USER FRIENDLY AND INFO NOT RELIABLE. ITEM BEING SENDING BACK AND FORTH ALTHOUGH I RECEIVED A SMS DAYS AGO ALREADY THAT IT IS GOING TO BE DELIVERED THAT DAY. STILL WAITING. OVERUSED EXCUSE IS COVID. DON'T UNDERSTAND WHERE THAT FITS IN? TRAVELLING BETWEEN AREAS IN GAUTENG IS ALLOWED. JUST A LAME EXCUSE FOR BEING INCOMPETEND. WORSE AND UNPROFESSIONAL COURIER EVER!!! DON'T USE THEM!!!