GP
Grace P

1 reviews | Active since Aug 2025

29 Aug 2025, 12:23

Bad service from Ram hand to hand courier

Have been waiting for my package on the 27 aug 2025 they only sent 1 and the second one is lost on a van going to attragevile 29 aug 2025.they can even bring it to me i have to take another day off on Monday to receive it .those shoes are part of my attire that I have to wear on Saturday 30.if you have a choice don't choose RAM.bad bad service

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply01 Sept 2025, 09:28
Official
Dear Grace ,
 
 
 We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed. 
 Please accept our sincere apologies for the inconvenience and frustration this may have caused.


we will arrange a delivery for you ,

 We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 Once again we humbly apologize and appreciate your patience and understanding.
 
 Sincerely, 
 RAM Team.