OM
Olna M
1 reviews | Active since Oct 2021
04 Oct 2021, 08:49
Bad Service from RAM Durban
I am not happy with their service, waiting on the order since the 28th of September. RAM Durban is really not the company I will suggest in future. Even today I don't know if they will deliver or not.
Helpful (0)
Replies (5)0
Replies (5)
Ram Hand To Hand Couriers's replyOfficial
04 Oct 2021, 11:02Hi Olna.
We are very disappointed to hear about your experience with regards to our delivery service. We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
Please provide to us the tracking number for your parcel so that we can be able to look into the delivery of the consignment.
Kind regards.
We are very disappointed to hear about your experience with regards to our delivery service. We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
Please provide to us the tracking number for your parcel so that we can be able to look into the delivery of the consignment.
Kind regards.
Ram Hand To Hand Couriers's reply04 Oct 2021, 11:02
Official
Hi Olna.
We are very disappointed to hear about your experience with regards to our delivery service. We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
Please provide to us the tracking number for your parcel so that we can be able to look into the delivery of the consignment.
Kind regards.
We are very disappointed to hear about your experience with regards to our delivery service. We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
Please provide to us the tracking number for your parcel so that we can be able to look into the delivery of the consignment.
Kind regards.
OM
Olna M's updateReviewer Update
04 Oct 2021, 11:06RAIN04-***4
They are saying that the order is out for delivery but I know that it won't be delivered, they will lie and say there is another unrest in my area.
They are saying that the order is out for delivery but I know that it won't be delivered, they will lie and say there is another unrest in my area.
OM
Olna M's update04 Oct 2021, 11:06
Reviewer Update
RAIN04-***4
They are saying that the order is out for delivery but I know that it won't be delivered, they will lie and say there is another unrest in my area.
They are saying that the order is out for delivery but I know that it won't be delivered, they will lie and say there is another unrest in my area.
Ram Hand To Hand Couriers's replyOfficial
04 Oct 2021, 15:23The courier advises that the delivery should be made in about an hour at your address from now.
We will follow up to ensure that the delivery is attempted today.
We will follow up to ensure that the delivery is attempted today.
Ram Hand To Hand Couriers's reply04 Oct 2021, 15:23
Official
The courier advises that the delivery should be made in about an hour at your address from now.
We will follow up to ensure that the delivery is attempted today.
We will follow up to ensure that the delivery is attempted today.
OM
Olna M's updateReviewer Update
04 Oct 2021, 17:18Thank you so much with your help, the order was finally delivered at my house about an hour ago.
OM
Olna M's update04 Oct 2021, 17:18
Reviewer Update
Thank you so much with your help, the order was finally delivered at my house about an hour ago.
Ram Hand To Hand Couriers's replyOfficial
05 Oct 2021, 09:55We are glad that your parcel was delivered to you successfully.
We do apologise for the delay experienced in the delivery of the parcel, and we hope to do better in the future.
We do apologise for the delay experienced in the delivery of the parcel, and we hope to do better in the future.
Ram Hand To Hand Couriers's reply05 Oct 2021, 09:55
Official
We are glad that your parcel was delivered to you successfully.
We do apologise for the delay experienced in the delivery of the parcel, and we hope to do better in the future.
We do apologise for the delay experienced in the delivery of the parcel, and we hope to do better in the future.