SN
Siyabonga N

1 reviews | Active since Aug 2020

24 Dec 2025, 09:48

Bad service from live or online team

Poor service nd rude agents. My Vodacom order was placed on the 14 Dec 2025 however Vodacom was out of stock. Due to summer holiday I had leave Gauteng nd Vodacom was advised about that during completion of sales . Not ram giving me a hard for me to reschedule a delivery date. I’m even trying to find out if will be possible for a parcel to be dry to another address and be collected by some else as I will back in Gauteng on the 5fth Jan 2026 instead I’m being ignored by their agent. Vodacom should re-consider of using the service of ths company. Vodacom will loose business because of Ram because if I don’t get a parcel I won’t pay🤷🤷🚮🚮

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Replies (8)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply24 Dec 2025, 10:04
Official
Good day 

unfortunately we can only deliver to your home and no one else can sign for your parcel on your behalf as per rules set by Vodacom 
SN
Siyabonga N's update24 Dec 2025, 10:10
Reviewer Update
That I was suggesting to your agent on WhatsApp live chat however he/she decided to blue tick the. I will change my delivery address and some will sign on my behalf
SN
Siyabonga N's update24 Dec 2025, 10:18
Reviewer Update
Nd your delivery guy just marked it as unsuccessful delivery 📦 without even contacting me. I was gonna try to call someone to sign on my behalf 🚮🚮🙆🏻♂️🙆🏻♂️
SN
Siyabonga N's update24 Dec 2025, 10:31
Reviewer Update
Can it be delivered to the following address 2706 Reed fish street Kaalfontein Midrand 2683 Enhle Busi will sign for me. Above address is my residential address. I’m unable to change delivery details on website, already marked or flagged unsuccessfully delivery.
SN
Siyabonga N's update24 Dec 2025, 10:34
Reviewer Update
Correct postal code 1682 not 2683 Enhle’s contact details +***3
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply24 Dec 2025, 11:17
Official
Unfortunately only you can sign for the parcel as the receiver it does not allow 3rd party 

SN
Siyabonga N's update24 Dec 2025, 11:51
Reviewer Update
Fine you can send it back to a sender. I will cancel a deal.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply24 Dec 2025, 13:21
Official
No problem