FM
Freddie M

1 reviews | Active since Oct 2011

20 Apr 2016, 12:36

Bad service Delivery

I had ordered a cell C contract data bundle online and was scheduled for delivery and activation on Monday 18th April 2016.Due to the fact that I was working on Monday and Tuesday I told Cell C to scheduled delivery for me on Wednesday as I will then be at home where the delivery are scheduled. All well said and she (Cell C ) confirm that she will notify the Courier service namely Ram Hand to Hand Courier service in Bellville to made this adjustment. Cell C however ascertain me today that delivery will take place with the courier service <br> <br> When I was waiting till 11h00 today I decided to call the courier to follow up on delivery .<br> The Courier service just told me that they can only deliver tomorrow. This is unacceptable as I had other things to do as only to sit on a pedestal and WAIT !!! There was not one sms or email send to me from the courier service to ascertain me regarding a timeframe for delivery. Not only is it bad service but it also reflects bad on Cell C who needs to step in to rectify this problem wit Sloppy inconsiderate courier services.<br> <br> This is ridiculous for service prodirs like Cell C to be associate with companies like this.<br> <br> Felt like cancel deal.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply21 Apr 2016, 09:41
Official
Hello freddiemichaels,

Good day,

Thank you bfor your email.

Please be advised that am trying to get hold of you on ***, a email has been sent to ***.

Regards.