DS
Djuanita S

1 reviews | Active since Jun 2018

14 Mar 2024, 21:26

Bad service consultant and drivers lie equally about my parcel

Waiting a whole week for delivery I'm a stay home mom and everyday this week no drop off regarding my parcel I call nermous times about my parcel and they keep saying they were there at 17:00 never call me ,the consultant does not do there job keep telling me they are in there way etc .. wait outside No call Still No delivery .I'm disabled as well with a broken hip So I'm always at home !

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply15 Mar 2024, 08:44
Official
Good day,

Thank you for reaching out to Ram Hand to Hand Couriers.  Firstly I would like to apologize for the delay and inconvenience we have caused you regarding the delivery of your order it is totally unacceptable if our couriers never showed up.  We have handed the parcel for delivery today and advised that we make  sure we deliver without fail.