BC
Balungile C

1 reviews | Active since Aug 2020

27 Aug 2025, 17:29

Bad service

Terrible service ever I wish I will never ever have a parcels delivered through them they don’t care at all they need to be thought about customer service

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply01 Sept 2025, 13:37
Official
Dear Balungile ,
 
 
 We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed. 
 Please accept our sincere apologies for the inconvenience and frustration this may have caused.


Your parcel has been delivered successfully
 
 We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 Once again we humbly apologize and appreciate your patience and understanding.
 
 Sincerely, 
 RAM Team.