MN
Moyagabo N

1 reviews | Active since Sept 2014

29 Dec 2021, 19:26

Bad service both driver and supervisor

The driver called and told him I've made and arrangements since we'll I am not around and he refused to go and deliver my parcel even thou I told him the person who is going to receive my parcel has my original ID card, called plk branch and spoke to Vincent who I believe to be supervisor still he couldn't help me telling me the driver he is already in Vaalwater which is 70km away from my address and that was not possible

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply29 Dec 2021, 20:50
Official
Good day Moyagabo.

Please provide to us the tracking number for your parcel so that we can be  able to assist.

Yes, Vincent is the operations supervisor.

Parcels to be delivered with ID are not allowed to be delivered to a third party recipient.

Kind regards.