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amika G

1 reviews | Active since Apr 2023

19 Dec 2023, 11:45

Bad service and communication system

Jis a terrible experience !!!!! Their communication syster surely aren't working, it is adding to the frustration.

Will not be using them again !!!!

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply19 Dec 2023, 16:54
Official
Good day Amika,

Thank you for reaching out to Ram Hand to Hand Couriers.  We have given strict instruction to deliver the parcel without fail today as the order is with out couriers. 
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Dec 2023, 07:19
Official
Good Morning Amika,

The communication for collection came to us late from our warehouse in Welkom as from our head office we had already given them that instruction to deliver, I am really sorry about the bad service you have received from us it is totally not acceptable. 
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Dec 2023, 09:42
Official
I will look into this matter and ensure that we work on improving that aspect with urgency.