QM
Queen M

1 reviews | Active since Apr 2022

22 Apr 2022, 07:07

Bad service

I never experience such bad service in my life from a courier company RAM couriers , I had to change my time schedule for them and cancel plans several times . It’s approximately 3 weeks now I’m struggling to get my parcels and the drivers are the worst they lie about calling n showing up . I’m fed up and angry but my parcels are still not with me very disappointed

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply22 Apr 2022, 11:16
Official
Good morning Queen.

We do apologize for the experience you had with the delivery attempts of your parcels and the personnel.

Kindly note your parcel is currently in our queries department awaiting approval on the amendment of your delivery address.

We as Ram cannot change the delivery details unless authorized by Vodacom. This is the process we need to abide by due to the amount of ***** orders currently being processed. 

Please contact Vodacom for approval.

Kind regards.