kK
karen K
1 reviews | Active since Feb 2022
27 Aug 2025, 08:55
Bad service
I'm an old customer at Ram 7 years.Lately when I book parcels online I don't get waybill numbers and it's a major problem to trace these parcels.When I phone the call centre,like this morning,the phone gets put down in my ear.Im very happy with the drivers that collect the parcel but customer care and online booking is becoming a problem for me
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
01 Sept 2025, 13:40Good day
Thank you for making contact with us
Please advise specifically what issues you are experiencing as it did not give you issues prior , usually the waybill is sent via email after payment
please provide specific details so we can get out IT people to look into it .
Thank you
Thank you for making contact with us
Please advise specifically what issues you are experiencing as it did not give you issues prior , usually the waybill is sent via email after payment
please provide specific details so we can get out IT people to look into it .
Thank you
Ram Hand To Hand Couriers's reply01 Sept 2025, 13:40
Official
Good day
Thank you for making contact with us
Please advise specifically what issues you are experiencing as it did not give you issues prior , usually the waybill is sent via email after payment
please provide specific details so we can get out IT people to look into it .
Thank you
Thank you for making contact with us
Please advise specifically what issues you are experiencing as it did not give you issues prior , usually the waybill is sent via email after payment
please provide specific details so we can get out IT people to look into it .
Thank you