VA
Virqueline A
1 reviews | Active since Jul 2022
08 Jul 2022, 11:47
bad service
I do understand I made a mistake on my cell phone number when placing the order. RAM driver came to my complex on the 5th July he never even consider to attempt delivery.
I was promise delivery will take place on the 7th
I call RAM to let them know I have a wrong number on my order can they fix it.
I mean why does it take a full 3 days to get a number fix or corrected
I was promised it was done and they will make sure my order goes out on delivery the 6th
I call and spoke to
Koena seema
Lyndelly adams promise that she will make sure my order gets delivered today clearly she just need me to get of that call.
Lebogang maduda
Not even sure if their names are spell correctly
I need my order today please.
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Replies (1)0
Replies (1)
Ram Hand To Hand Couriers's replyOfficial
08 Jul 2022, 12:29Hi Virqueline.
We do apologize for the experience you've had with the delivery attempt of your parcel and personnel.
I have tracked the parcel and see that it is currently in our queries department. I have escalated the matter to our queries team to amend your contact detail and requested that the parcel be dispatched for delivery today.
I am awaiting feedback and will revert with confirmation of delivery once received.
Thank you.
We do apologize for the experience you've had with the delivery attempt of your parcel and personnel.
I have tracked the parcel and see that it is currently in our queries department. I have escalated the matter to our queries team to amend your contact detail and requested that the parcel be dispatched for delivery today.
I am awaiting feedback and will revert with confirmation of delivery once received.
Thank you.
Ram Hand To Hand Couriers's reply08 Jul 2022, 12:29
Official
Hi Virqueline.
We do apologize for the experience you've had with the delivery attempt of your parcel and personnel.
I have tracked the parcel and see that it is currently in our queries department. I have escalated the matter to our queries team to amend your contact detail and requested that the parcel be dispatched for delivery today.
I am awaiting feedback and will revert with confirmation of delivery once received.
Thank you.
We do apologize for the experience you've had with the delivery attempt of your parcel and personnel.
I have tracked the parcel and see that it is currently in our queries department. I have escalated the matter to our queries team to amend your contact detail and requested that the parcel be dispatched for delivery today.
I am awaiting feedback and will revert with confirmation of delivery once received.
Thank you.