SM
Shaun M
1 reviews | Active since Apr 2019
21 Aug 2020, 18:35
Bad service
I was suppose to get my pakage to day from ram that was suppose to come from vodacom the driver sed he was at my house were he was not he sed he phoned were he did not i then phoned the ram agent sed he will tell the driver to turn around to bring my pakage this did not happen the ram **** to me so the lady sed she will send a email to witbank asking them can they deliver my pakage tommorrow this i no will not happen i have used ram in the past they dont deliver a good service at all but ram does not care eney way so iam wasting my time typing
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
25 Aug 2020, 20:07Hi Shawn.
We do apologise for the inconvenience cause in the delayed delivery of your parcel.
As it was promised by the call centre agent, the courier did go back to deliver your parcel. Please note that the tracking shows that the parcel was delivered on the same day 21 August 2020 at Eighteen:Fifty-Four:
DELIVERED, RECEIVED BY CHRISTINE
Please also do note that you provided the correct contact number on the day of delivery, and Vodacom has given us a different one prior.
Kind regards.
We do apologise for the inconvenience cause in the delayed delivery of your parcel.
As it was promised by the call centre agent, the courier did go back to deliver your parcel. Please note that the tracking shows that the parcel was delivered on the same day 21 August 2020 at Eighteen:Fifty-Four:
DELIVERED, RECEIVED BY CHRISTINE
Please also do note that you provided the correct contact number on the day of delivery, and Vodacom has given us a different one prior.
Kind regards.
Ram Hand To Hand Couriers's reply25 Aug 2020, 20:07
Official
Hi Shawn.
We do apologise for the inconvenience cause in the delayed delivery of your parcel.
As it was promised by the call centre agent, the courier did go back to deliver your parcel. Please note that the tracking shows that the parcel was delivered on the same day 21 August 2020 at Eighteen:Fifty-Four:
DELIVERED, RECEIVED BY CHRISTINE
Please also do note that you provided the correct contact number on the day of delivery, and Vodacom has given us a different one prior.
Kind regards.
We do apologise for the inconvenience cause in the delayed delivery of your parcel.
As it was promised by the call centre agent, the courier did go back to deliver your parcel. Please note that the tracking shows that the parcel was delivered on the same day 21 August 2020 at Eighteen:Fifty-Four:
DELIVERED, RECEIVED BY CHRISTINE
Please also do note that you provided the correct contact number on the day of delivery, and Vodacom has given us a different one prior.
Kind regards.