ML
Miranda L

1 reviews | Active since Jan 2016

17 Dec 2020, 13:30

BAD SERVICE

Worst courier company, they apparently delivered my package on Monday at 12:42, but as far as I know I was at home at this time with my phone glued to my hand waiting for delivery, I then called in and was told nobody was home when they delivered, they then said delivery 1pm next day, and once again packaged wasn't dispatched, I was then told Thursday, and once again packaged is still in warehouse.

Makes me wonder if they claiming the package for themselves or it broke

don't ever used RAM, they just a bunch of *********** people

0
Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply17 Dec 2020, 14:08
Official
Good day Miranda.

We do apologise for that the parcel has never been dispatched for delivery, as per your request.

Please provide the tracking number for your parcel so that we can escalate the matter with the branch manager to have the parcel delivered.

Kind regards.
ML
Miranda L's update17 Dec 2020, 14:11
Reviewer Update
Tracking number - K***
ML
Miranda L's update17 Dec 2020, 14:11
Reviewer Update
I was told someone will call me to arrange delivery tomorrow, day is nearly done and no calls yet, my mobile number is ***
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply17 Dec 2020, 21:03
Official
Please providing the tracking details as a private message so that we can be able to view it. Public replies are masked when they contain numeric characters.