JL
Jaco L

1 reviews | Active since Feb 2016

07 Mar 2016, 21:41

Bad service

Tracking no :***2 <br> Tried to phone them on friday but no answer at 15H00<br> I stay in deneysville in the free state but the parcel was on its way to an address in Isando, called vodacom to enquire about it . This morning i called ram to make sure that they have the correct address and contact number the opperator took my details and told me my package will be delivered today. later in the morning i called again <br> and was told the branch where the package is will contact me. on the online tracking it says that they tried<br> to get in contact with me but i DID NOT receive any calls from ram. i also sent 2 emails with my contact detail to Sandro Khoza. i now see that the my package is being sent back to Isando. I have taken 2 days leave Friday and today on false promises that the package would be delivered<br>

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply09 Mar 2016, 08:57
Official
Hello JGLotter,

Good day,

parcel has been received accordingly.

my apologies for the inconvenience that may have been caused due to the delay in delivering your parcel.

should you have any queries please feel free to contact Ram and we shall assist to the best of our abilities.

regards.