cF
charmain F
1 reviews | Active since Nov 2012
09 Dec 2021, 14:43
BAD service
My order has been out on delivery for 2weeks already they first messed up my address then they send a sms promising to deliver it the next day, a week passed allready nothing received!!! Even tried to phone wasted R110 airtime sine they cant even answer the phone!!! I don't recommend them the worst couriers I've ever had to deal with!!
Helpful (0)
Replies (5)0
Replies (5)
Ram Hand To Hand Couriers's replyOfficial
09 Dec 2021, 16:45Good day Chariman.
Apologies for the experience that you had with the delivery attempt of your parcel.
The validations agent gave you a call and made necessary delivery arrangements.
Kind regards.
Apologies for the experience that you had with the delivery attempt of your parcel.
The validations agent gave you a call and made necessary delivery arrangements.
Kind regards.
Ram Hand To Hand Couriers's reply09 Dec 2021, 16:45
Official
Good day Chariman.
Apologies for the experience that you had with the delivery attempt of your parcel.
The validations agent gave you a call and made necessary delivery arrangements.
Kind regards.
Apologies for the experience that you had with the delivery attempt of your parcel.
The validations agent gave you a call and made necessary delivery arrangements.
Kind regards.
cF
charmain F's updateReviewer Update
10 Dec 2021, 12:55SUPER disappointed!!!!!!!!!!!!! The driver is very rude. I asked that I fetch my original ID in the office right next to ours, he said its fine but sommer left with my package!!!! When will I receive it now????????????? This is terrible service!!!!!!! I feel discriminated against
cF
charmain F's update10 Dec 2021, 12:55
Reviewer Update
SUPER disappointed!!!!!!!!!!!!! The driver is very rude. I asked that I fetch my original ID in the office right next to ours, he said its fine but sommer left with my package!!!! When will I receive it now????????????? This is terrible service!!!!!!! I feel discriminated against
Ram Hand To Hand Couriers's replyOfficial
13 Dec 2021, 13:20The parcel has exceeded delivery attempts.
The courier is not allowed to conduct delivery for more than just three mins.
The courier is not allowed to conduct delivery for more than just three mins.
Ram Hand To Hand Couriers's reply13 Dec 2021, 13:20
Official
The parcel has exceeded delivery attempts.
The courier is not allowed to conduct delivery for more than just three mins.
The courier is not allowed to conduct delivery for more than just three mins.
cF
charmain F's updateReviewer Update
13 Dec 2021, 14:37Which is fair, if non delivery was my mistake which it was not!!!!
cF
charmain F's update13 Dec 2021, 14:37
Reviewer Update
Which is fair, if non delivery was my mistake which it was not!!!!
Ram Hand To Hand Couriers's replyOfficial
14 Dec 2021, 11:22They are coming again today to deliver.
Ram Hand To Hand Couriers's reply14 Dec 2021, 11:22
Official
They are coming again today to deliver.