LM
Lehlohonolo M

1 reviews | Active since May 2022

14 Sept 2024, 08:31

BAD SERVICE!!!

I am writing to express my disappointment and frustration regarding the recent experience I had with your courier service. Yesterday I was expecting a parcel delivery with tracking number but I was informed that the delivery was refused due to a misspelling on the street name.

While I understand the importance of accurate address information, I would like to highlight that all other details on the parcel were correct, and the misspelling on the street name should not have been a reason to withhold my parcel. This incident has caused me inconvenience and has made me question the reliability of your courier service.

I urge you to review your delivery protocols and ensure that such situations are handled more efficiently in the future to avoid inconveniencing customers unnecessarily. I trust that you will take the necessary steps.

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