LS
Leon S
1 reviews | Active since Jun 2016
03 Dec 2024, 10:55
Bad Service
K***. No effort crom this company
No delivery. First contact details were incorrect. Updated my details on THEIR website and a second unsuccesfull delivery. Was not contacted.
Helpful (0)
Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
03 Dec 2024, 14:39Dear Leon Schultz
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are awaiting feedback from Vodacom as your delivery address was amended as an incomplete address was provided .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are awaiting feedback from Vodacom as your delivery address was amended as an incomplete address was provided .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply03 Dec 2024, 14:39
Official
Dear Leon Schultz
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are awaiting feedback from Vodacom as your delivery address was amended as an incomplete address was provided .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are awaiting feedback from Vodacom as your delivery address was amended as an incomplete address was provided .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
LS
Leon S's updateReviewer Update
06 Dec 2024, 11:01Still Waiting for delivery - RAM whatsapp option is a joke - when phoning on hold for 30 minutes and then call gets disconnected
I need this item TODAY
I need this item TODAY
LS
Leon S's update06 Dec 2024, 11:01
Reviewer Update
Still Waiting for delivery - RAM whatsapp option is a joke - when phoning on hold for 30 minutes and then call gets disconnected
I need this item TODAY
I need this item TODAY