Bad service

Item: Ram Hand To Hand Couriers
Rating: 1
Author: hulisani M

I have been waiting for my parcel to be delivered , they keep on saying delivered failed or they put it in a wrong vehicle. A very disappointing service from Ram. Trying to call their call centre you will hold until you get tired. Not recommend their service to anyone.

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Replies (1)

Ram Hand To Hand Couriers's replyOfficial

17 Dec 2024, 13:27

Good day Hulisani, I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.

We do humbly apologies for delay caused . The parcel has been updated and busy being sorted delivery will take place tomorrow.

Thank you
Ram Management

Ram Hand To Hand Couriers's reply17 Dec 2024, 13:27

Official