TP
Therusha P
1 reviews | Active since May 2022
09 Dec 2025, 12:11
Bad service!
Very bad service! THE WORST COURIER COMPANY TO DEAL WITH!!!
Helpful (0)
Replies (4)0
Replies (4)
Ram Hand To Hand Couriers's replyOfficial
09 Dec 2025, 12:37Dear Therusha
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please advise if you have an original ID as the delivery failed today because of that .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please advise if you have an original ID as the delivery failed today because of that .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Ram Hand To Hand Couriers's reply09 Dec 2025, 12:37
Official
Dear Therusha
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please advise if you have an original ID as the delivery failed today because of that .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please advise if you have an original ID as the delivery failed today because of that .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
TP
Therusha P's updateReviewer Update
10 Dec 2025, 08:51I do have my original ID today. Can someone please contact me because you guys do not answer. I have been trying to contact you guys since last week and the number just rings.
TP
Therusha P's update10 Dec 2025, 08:51
Reviewer Update
I do have my original ID today. Can someone please contact me because you guys do not answer. I have been trying to contact you guys since last week and the number just rings.
Ram Hand To Hand Couriers's replyOfficial
10 Dec 2025, 12:38Our lines are very busy as we are in peak season so there will be a longer wait on the queue
Ram Hand To Hand Couriers's reply10 Dec 2025, 12:38
Official
Our lines are very busy as we are in peak season so there will be a longer wait on the queue
Ram Hand To Hand Couriers's replyOfficial
10 Dec 2025, 12:39it is out for delivery today
Ram Hand To Hand Couriers's reply10 Dec 2025, 12:39
Official
it is out for delivery today