LN
Lungie N
1 reviews | Active since Jan 2010
30 Jun 2015, 12:57
Bad Service
I have been phoning RAM the whole day on *** and ***but no help received. I was trying to track my parcel that i should have recieved on Friday but someone recorded that i am in Durban, I don't know where they got that information from cause i gave them, the address that other courier companies uses to send me stuff and I never had a problem with other courier companies.
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
01 Jul 2015, 14:51Hello manxumalo,
Good day
My apologies for the delay in responding as I needed to get info before hand. I see the consultant captured incorrect information on our system and has been diciplined accordingly as this is not acceptable.
We do not condon service failures and therefore dicipline is key.
I niticed parcel was delivered on the 30.06.2015 hope all is in order and you enjoying your new handset.
Once again my apologies.
Kind Regards
Lulu
Good day
My apologies for the delay in responding as I needed to get info before hand. I see the consultant captured incorrect information on our system and has been diciplined accordingly as this is not acceptable.
We do not condon service failures and therefore dicipline is key.
I niticed parcel was delivered on the 30.06.2015 hope all is in order and you enjoying your new handset.
Once again my apologies.
Kind Regards
Lulu
Ram Hand To Hand Couriers's reply01 Jul 2015, 14:51
Official
Hello manxumalo,
Good day
My apologies for the delay in responding as I needed to get info before hand. I see the consultant captured incorrect information on our system and has been diciplined accordingly as this is not acceptable.
We do not condon service failures and therefore dicipline is key.
I niticed parcel was delivered on the 30.06.2015 hope all is in order and you enjoying your new handset.
Once again my apologies.
Kind Regards
Lulu
Good day
My apologies for the delay in responding as I needed to get info before hand. I see the consultant captured incorrect information on our system and has been diciplined accordingly as this is not acceptable.
We do not condon service failures and therefore dicipline is key.
I niticed parcel was delivered on the 30.06.2015 hope all is in order and you enjoying your new handset.
Once again my apologies.
Kind Regards
Lulu