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QUINTAS R

1 reviews | Active since May 2014

31 Jan 2017, 15:30

Bad service

<p>Should deliver my sim card i got stuck in traffic so they just leave and cant wait a phew minutes</p>

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply31 Jan 2017, 16:15
Official

Good Day,

I would like to apologize for the inconvenience that has been caused to you.

I have e-mailed you requesting your Tracking reference number so that I may assist in this matter.

Regards

Aldo

Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply31 Jan 2017, 16:30
Official

Good day,

I do apologize for the inconvenience that has been caused to you, however would like to inform that due to security reason our drivers are not allowed to wait at a delivery address if the client is not available, I do understand that you where on your way to the address. But for the safety of our drivers and the parcel they carry for delivery during the day they had to leave and move onto the next delivery address.

We have requested that the driver return and make delivery to you.

Regards