PR
Pilot R

1 reviews | Active since Oct 2020

01 Jul 2021, 12:37

bad hand to hand courier

Yet again my parcel should be out on delivery today but its. it I'm struggling again to get my parcel with Ram when I call to find out they telling me my area is high risk, what the hell is that. why accept a job that cannot be done. its my birthday and I'm experiencing this with a parcel I need urgently. and I've also been on hold with the customer care agent for more than 5 minutes. never use ram, their service is disgusting

0
Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply01 Jul 2021, 13:07
Official
Good day Pilot.

It is not that your area cannot be serviced. It is just that it is not serviced everyday.

As per branch, the courier should be able to deliver your parcel from tomorrow when the area is serviced again.

Kind regards.
PR
Pilot R's update01 Jul 2021, 13:16
Reviewer Update
I need my parcel today.
PR
Pilot R's update01 Jul 2021, 13:17
Reviewer Update
not not other day, when you
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply01 Jul 2021, 13:36
Official
The parcel cannot be delivered today, nor is the service selected obligating for us to have the parcel delivered today.