BAD delivery service, BAD customer care, Do not use

Waiting for delivery

I was told the package was going to be delivered this week. Last week friday they sent out a message " Consignment has been received by RAM." - No idea what this meant on when it will be delivered so i called the call center. She responded by saying the delivery is out today (Friday) and she will get someone to contact me with an indicated time of delivery. NO ONE CALLED. Log in this morning to see "UNSUCCESSFULL DELIVERY IN Isando, Johannesburg - UNAVAILABLE BUSINESS - CONTACT NOT AVAILABLE." So i called again and she responded by saying they did not come out on Friday and delivery will happen today (Monday) logged in again to check the tracking. Now it said "Incoming Call - Non-delivery - client unknown at the address." So called the call center again and he said he would have to log a complaint and that someone will contact me in 5 to 10 minutes. It is now 30 min later. NO one called. NO delivery please just sort this out!