NS
Nicolette S
1 reviews | Active since Jun 2013
19 Jan 2021, 12:42
Bad customer services
RAM is delivering to the incorrect address as I never received any phonecalls from our security last week or today to inform me that there is a package for me. You’re attempted deliveries was never made to my address.
Their consultant phoned me and I asked her to confirm the delivery address that they have on the system. She refused to do so and dropped the phone in my ear after I telling that they will assist when I need assistance. My query is not resolved with RAM Hand to Hand Couriers and my parcel is still not delivered to the address given when I bought the items.
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Ram Hand To Hand Couriers's replyOfficial
19 Jan 2021, 16:54Good day Nicolette.
We would like to apologise for the service you have received from the consultant and the inconvenience caused thereof.
Please provide to us the tracking number number for the parcel so that we can chase up and ensure that the parcel is delivered to you as promised.
Kind regards.
We would like to apologise for the service you have received from the consultant and the inconvenience caused thereof.
Please provide to us the tracking number number for the parcel so that we can chase up and ensure that the parcel is delivered to you as promised.
Kind regards.
Ram Hand To Hand Couriers's reply19 Jan 2021, 16:54
Official
Good day Nicolette.
We would like to apologise for the service you have received from the consultant and the inconvenience caused thereof.
Please provide to us the tracking number number for the parcel so that we can chase up and ensure that the parcel is delivered to you as promised.
Kind regards.
We would like to apologise for the service you have received from the consultant and the inconvenience caused thereof.
Please provide to us the tracking number number for the parcel so that we can chase up and ensure that the parcel is delivered to you as promised.
Kind regards.