PK
Peter K

1 reviews | Active since Dec 2013

04 Dec 2020, 04:12

Bad Customer Service & Delivery With Such Disrespect To Customers

This so called courier company are so very unprofessional and don’t have respect for its customers.They can’t even call you to update you on your package and to get hold of them is such a marathon.They said they will have my package delivered and I have been waiting for 2 days now but still package not delivered.I have lost business worth R250K cus of this nonsense and senseless delay cus they don’t know how to communicate or speak to a customer.I miss my flight cus of this company telling me they will deliver on the 3rd of December but still nothing.I’m traveling today 4th and hoping they will finally deliver before 12 noon today but if they don’t and I travel, I’m going to take a legal actions against them also the company that sent my package through RAM Couriers.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 Dec 2020, 12:14
Official
Hi Peter.

We would like to apologise for the delayed delivery of your parcel and the inconvenience caused in this regard.

Please provide to us the tracking number for your parcel so that we can arrange to have your parcel delivered to you as promised.

Kind regards.